In a last few years, we have seen digital-based services booming in online banking and financial industry. The technology trends in 2018, such as instant payments through mobile wallets, social networking with customers, plastic money, apps for investment tools, have taken a leap to bring many more such innovations for 2019. Below we have listed the latest financial trends that can take the 2019 year by a storm.
1. Micro-Financing and Peer-to-Peer Loans There are several private finance companies that have opened up unique ways of funding the financial needs of people in 2019. Micro-finance or small amount funding is usually not done by traditional banks. Thus, micro-financing companies are one of the ideal choices for people who need quick money for a short-term.
Also, peer-to-peer loans are becoming easily available. The P2P platforms allow borrowers and fund-providers to communicate amongst each other on their websites to borrow and lend money, removing the strict regulations, process, and eligibility criteria posed by banks and NBFCs.
2. Business Credit Ratio
There is a growing hunger among the mass to become entrepreneurs. The government has also taken proactive steps to fund start-ups to its best with lucrative loan offers. Thus, more banks and NBFCs are leveraging the unsecured business loan product. The interest rates earlier were higher, and now they start at 12% only. Government and private funding to existing and new businesses are also encouraging young entrepreneurs to try their hand at self-business, more confidently in 2019.
3. Rise of Fintech Firms
Customers are not only preferring mobile banking, but finding new ways to access financial products under a single platform. FinTech firms are the ones that offer people such freedom. They give customers opportunity to refinance loans, borrow money from banks for the first-time, and access top NBFCs and banks for funds, crowdsource, and a lot more.
4. Increase in Investments in Fixed Assets
With global market volatility, young and amateur investors are looking towards investments in fixed assets such as insurance policies, real estate properties, gold, fixed deposits, PPFs, and similar products. However, this has also given rise to need of wealth managers and investment advisors who can help people select the right investment tool and grow their investment portfolio. As the global and national economy stabilizes, people shall take on to risk-taking investment options as well.
5. Growth of Blockchain Technology
Blockchain is the technology leading to digital currencies such as Bitcoin. It is an open distributed ledger and efficiently keeps a record of transactions between two parties, which can be verified. The tech community is now finding ways to optimize blockchain technology, as it is one of the most secure and safe for trading anything from ideas, royalty fees, money, and a lot more. It does away with middlemen, who were earlier required to ease these transactions, which can now be completed virtually.
6. Hiring of Financial Experts
While customer support team in financial companies earlier were crowded with professionals with educational background in non-finance field, things have become stricter today. Now, only those with relevant experience in company-focussed financial product/service are selected for the job. They go through intensive training and are expected to make as minimum errors as possible, as customers demand for a more accountable customer service, making financial firms to tighten the shoelaces.
7. Travel Finance
Group-travel to destinations is not a thing of the present, but an activity which people engage in from years together. However, travel finance has never been as accessible as today. In 2019, we can expect airlines, banks, credit companies, and private sponsors to fund trips of diplomats, and people who wish to travel the world for educational purposes. There has been an increase in research-purpose travels and banks easily fund travellers for a trip, if they have sufficient repayment capacities.
8. Chatbots and Digital Assistants
Chatbots can reply and engage in conversations with people in natural language, which combines the understanding of a company’s service/product, and input of data set. These can aggregate requests that are location-specific, synchronize phone conversations, improvise on customer support experiences, take specific requests, spot repetitive problems, and a lot more.
These are the future of technology in 2019 and have already replaced customer support processes. Now, one can type to and talk with chatbox to resolve basic issues, access a service, etc. These are also used to create personalized content, which required human interference earlier.
The above-given financial trends are the latest for 2019. As we step into the year month-by-month, more such trends will lay foundation to what we can expect in the finance industry a year thereafter.
Author Bio: Satchit Hasabnis is a Chartered Financial Analyst who has more than 10 years of experience in the finance industry. He co-founded, Loanbaba.com, which provides quick and easy loans like Personal loans, Education Loan, Business Loans, and Gold Loans etc to people of different economic backgrounds.